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FAQs

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CLEAR BAG POLICY

What type of Clear Bag can I bring?

Clear bags must be 18” x 18” x 14” or smaller.
All styles of clear bags are acceptable if they are 18” x 18” x 14” or smaller. This includes clear cinch sacks, clear diaper bags, gallon Ziploc bags, etc. Guests will not be allowed to empty and collapse a non-approved bag into a clear bag. No loose ice permitted.

 

Are Non-Clear Bags allowed?

Non-transparent bags must be 4.5” x 6.5” or smaller, even if you are placing it inside your larger clear bag.

Please Note: Non-transparent bags (4.5” x 6.5” or smaller) are still subject to inspection by security personnel at the gates.

PERMISSIBLE ITEMS

Some Important Things to Know… 

  • Cameras are allowed (long, telephoto, and detachable lenses are NOT allowed). Video recording devices are NOT permitted.
  • Unlimited, unopened clear water bottles are permissible (refilling stations will be available).
  • All bags are subject to search.
  • Umbrellas are permitted through the admission gates but cannot be opened in Grandstands.
  • Collapsible strollers are permitted but cannot be used in Grandstands.

    The Following Items are NOT Permitted at the Nashville Superspeedway:

    • Alcohol is not allowed through entry gates.
    • Food and beverages cannot be brought inside the gates.
    • Bicycles
    • Camera with detachable lens over 5", selfie sticks, tripods, video cameras
    • Chairs
    • Confederate Clothing
    • Confederate Flags
    • Drones
    • Fireworks, balloons, beach balls, noisemakers, horns, etc.
    • Flag poles
    • Glass containers
    • Golf carts, scooters, Segways, mopeds, etc.
    • Inflatables
    • Items that obstruct views
    • Laser lights
    • Laser pointers
    • Pets (except service animals)
    • Projectile objects
    • Seat cushions wider than 20 inches or with arms
    • Skateboards, roller skates, hoverboards, etc.
    • Smoking in the grandstands/suites, including e or vapor cigarettes
    • Strollers
    • Umbrellas
    • Wagons and/or carts
    • Weapons
    • Any other item that Nashville Superspeedway deems to be a safety or health risk
    PARKING & LOGISTICS

    Where is the Big Machine Music City Grand Prix held?

    The Big Machine Music City Grand Prix is held at The Nashville Superspeedway, home of the NASCAR Ally 400 (4847-F McCrary Road, Lebanon, TN 37090)

     

    When is the Big Machine Music City Grand Prix?

    The event takes place September 14-15, 2024. The NTT IndyCar Series race is on September 15th, 2024. The start time of the race is 2:00 pm CT.

     

    Where do we park?

    Parking is available at the Superspeedway parking lots.

    • General parking, located in the yellow lots, is free and first come, first serve.
    • Daily reserved parking can be purchased here.
    • Premium parking is available for our club and hospitality guests.

    ADA parking is available near our main gates on a first-come, first-served basis. These lots may be accessed by using the main entrance. To park in this lot, you must present your ADA hangtag/place card that is registered to a guest in your vehicle.

     

    PURCHASING TICKETS

    Where can I buy Tickets?

    Tickets can be purchased by visiting musiccitygp.com.

     

    How do I contact the Ticket Office?

    Questions can be emailed to tickets@musiccitygp.com. You can also reach a representative by calling 866-RACE-TIX

     

    What are the various ticket types I can purchase?

    Ticket options for the 2024 Big Machine Music City Grand Prix can be found by visiting musiccitygp.com.

     

    What credit cards are accepted?

    MasterCard, Visa, American Express and Discover.
    Debit cards linked to Visa and MasterCard are also accepted.

     

    ACCESSING & SHARING TICKETS

    All Big Machine Music City Grand Prix tickets will be mobile tickets.

     

    When will I receive my tickets?

    The date when tickets will be accessible via the BMMCGP Account Manager and Ticketmaster apps will be announced in the future.

     

    How can I find my tickets?

    To find and access your mobile tickets please visit BMMCGP Account Manager. If you need help accessing your tickets, please visit Mobile Ticket Help or Contact Us.

     

    How can I transfer my tickets?

    To transfer your mobile tickets please visit BMMCGP Account Manager. If you need help transferring your tickets, please visit Mobile Ticket Help or Contact Us.

     

    GRANDSTAND TICKETS & SEATING

    ADMISSION GATES

    To ensure you make your way to your seats to enjoy the day’s race as quickly as possible, please follow these helpful hints to ease your admission process at the gates:

    • ARRIVE EARLY! The easiest way to beat the rush into the grandstands is to get there before the crowds do.
    • HAVE BAGS READY FOR INSPECTION! For your safety and the safety of all of our great race fans, we will be conducting bag searches upon entry. To speed up this process, make sure you have all pockets of your bag open and ready to be inspected.
    • SMOKING: Not permitted in the grandstands and tower. Smoking is permitted on ground level in open air.
    • CONCESSIONS: All transactions will be via debit/credit cards. No cash will be accepted.

     

    Is there ADA seating available?

    If you are in need of wheelchair accessible seating and have not made necessary plans in advance when buying tickets, please call the ticket office at 866-RACE-TIX. On event day, please visit Ticket Services or locate your nearest usher.

    ADA ACCESS & MOBILITY

    The following information should answer questions regarding accessibility at the Big Machine Music City Grand Prix. If you had any additional questions, contact the Nashville Superspeedway at 866-RACE-TIX

    The Superspeedway provides many accessible camping, daily parking, transportation and seating options to fans. Included in the services are:

    • Transportation services free of charge for fans needing assistance moving around the facility
    • Wheelchair accessible seating, with companion seats
    • Accessible restrooms in grandstands and accessible porta-johns throughout facility grounds

     

    Powered Mobility Devices

    Guests with mobility disabilities are welcome to use motorized wheelchairs and three or four wheeled scooters at the Big Machine Music City Grand Prix. For safety reasons, guests may NOT use golf carts, all-terrain vehicles, two wheeled scooters or motorbikes either in the venue itself, or in the parking areas.

    Guests are encouraged to bring their own wheelchair or ECV (electronic convenience vehicle), as the track does not provide or rent them.

     

    Prescription Medicines

    Prescriptions must have a prescription label. Photo ID must match the prescription label. For the safety of our staff please dispose of all medical waste/syringes in the proper receptacles in our stadium restrooms.

    Service Animals

    We recognize the importance of service animals in assisting guests with visual and other impairments. A service animal is defined by the ADA as a dog that has been individually trained to do work or perform tasks for an individual with a disability. Tasks performed by the dog must be directly related to the person’s disability. Emotional support, therapy, comfort or companion animals that provide comfort by being with a person are NOT qualified by the ADA as service animals.

    • Service animals must be under the control of the handler at all times.
    • The service animal must be leashed, harnessed or tethered at all times, unless these would hinder the service the service animal is trained to perform.
    • If a service animal behaves in a way that poses a direct threat to the health or safety of others, has a history of such behavior, or is not under the control of the handler, that animal may be excluded.

    Guests are responsible for caring for and supervising the service animal, including toileting (bringing their own pet waste disposal bags), feeding, grooming and veterinary care.

    Guests who bring service animals may request wheelchair seating to accommodate the service animal safely and comfortably.

     

    PADDOCK RULES & REGULATIONS

    Are the Paddock areas open to everyone?

    The Stadium Super Truck Series Paddock areas are open to any ticket holder at the event.
    The IndyCar Paddock (see map) is an exclusive, secure area only accessible to those with the proper credentials or a Paddock Pass.

     

    Can I purchase a Paddock Pass?

    Paddock Passes (to the IndyCar Paddock) will not be sold as an “add-on” due to space limitations.

     

    LOST & FOUND

    Any lost/left items during the Big Machine Music City Grand Prix will be returned to the Nashville Superspeedway Lost and Found.

    NASHVILLE SUPERSPEEDWAY RULES

    Is there anything else I need to know? 

    • By purchasing a ticket to attend an event and/or purchasing a camping or RV spot and/or entering onto the property of Nashville Speedway, USA, Inc. d/b/a Nashville Superspeedway or any of its affiliated companies (collectively “Speedway”): (a) each person consents and provides permission to allow Speedway to photograph, film, videotape, record or otherwise reproduce his or her name, image, likeness and/or voice, and use the same in perpetuity for any purpose including advertising without requiring any payment; and (b) each parent of a minor child and each guardian of an incompetent person consents and provides permission to allow Speedway to photograph, film, videotape, record or otherwise reproduce such child’s or ward’s name, image, likeness and/or voice, and use the same in perpetuity for any purpose including advertising without requiring any payment.
    • We reserve the right to search and inspect all persons and items entering the facility. This gate admission policy may change prior to each event based upon local, state or national situations. Please contact the Nashville Superspeedway ticket office at 866-RACE-TIX for the most updated policies.
    • You can TEXT YOUR CONCERNS all weekend to 615-903-TEXT (8398). Inside the body of the message, type "NSSfan + your message" and include your location if necessary. 
    • Tickets and other admissions materials may not be used for advertising, promotions (including contests and sweepstakes) or other trade purposes, without the prior express written consent of the Big Machine Music City Grand Prix.
    • Tickets obtained from sources other than musiccitygp.com or ticketmaster.com may be lost, stolen, or counterfeit and in such cases will not be honored or refunded.
    • Tickets may not be resold on the premises.
    • Patrons may exit and re-enter the venue; your mobile ticket must be scanned when exiting to permit re-entry.

     

    EMAIL
    tickets@musiccitygp.com
    PHONE
    866-RACE-TIX
    ADDRESS

    901 Broadway #22041
    Nashville, TN 37202

    THE CITY THAT WILL KEEP YOU COMING BACK

    NASHVILLE: THE ULTIMATE PIT STOP

    In recent years, Nashville has become a destination for people who are looking to have a once-in-a-lifetime experience. There is an energy around this city that can’t easily be explained. It has to be felt. During the Big Machine Music City Grand Prix, that energy will be through the roof. Don’t miss being a part of this moment, and start planning your visit today.

    In recent years, Nashville has become a destination for people who are looking to have a once-in-a-lifetime experience. There is an energy around this city that can’t easily be explained. It has to be felt. During the Big Machine Music City Grand Prix, that energy will be through the roof. Don’t miss being a part of this moment, and start planning your visit today.

    VISIT MUSIC CITY

    STAY CONNECTED

    CONNECTED

    DON’T MISS A LAP.

    A LAP.

        
       
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